Privacy Policy

1. Introduction

Private Estate Clearing LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy applies to information we collect on our website, through mobile applications, via SMS/text messaging, and via electronic forms (collectively, the "Services").

2. Information We Collect

We collect the following categories of Personal Information from consumers:

Identifiers: Real name, phone number, physical property address, and email address.

Visual/Audio Data: Video recordings and photographic media of property interiors provided by you for the purpose of receiving an estimate.

Commercial Information: Details regarding the estate items, property volume, and services requested.

Sensitive Legal Documentation: Copies of government-issued IDs, Letters Testamentary, Probate documents, or Trust paperwork uploaded strictly to verify your legal authority to authorize clearing services.

3. How We Use Your Information

We use the Personal Information collected to:

• Provide remote, flat-rate clearing estimates.
• Verify legal authorization, facilitate project scheduling, and communicate service updates.
• Communicate with you regarding services, scheduling, and contracts.

4. Data Sharing and Third-Party Service Providers

We do not sell your personal information. We may disclose specific categories of personal information to trusted 'Service Providers' (such as encrypted digital contracting platforms) and independent B2B commercial hauling entities. To maintain strict data minimization and operational separation, independent hauling entities receive strictly the physical property address required for project site identification to coordinate third-party volume extraction. No client names, contact details, or legal documentation are ever shared with these entities.

5. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

• Right to Know and Access: You have the right to request what personal information we collect, use, and disclose.
• Right to Deletion: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions (e.g., maintaining records for legal or contractual obligations).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Do Not Sell My Personal Information: We do not sell personal data.

To exercise your rights regarding data deletion or access, please email us at: .

6. Data Security and Retention

We utilize enterprise-grade, 256-bit AES encryption to store all submitted visual media and legal documents. In accordance with strict data minimization practices, sensitive files may be routinely purged from our active servers following the execution of our final service contract to protect client liability, excluding records required for legal, tax, or contractual obligations.